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SHOWROOM HOURS

Mon-Fri 9:00AM - 6:00AM
Sat - 9:00AM-5:00PM
Sundays by appointment only!

Excellence in process

Strong Business Ethics

High end call center technologies

Meeting Client’s expectations with customized solutions

Welcome to The Pioneer Solution

Overview

The Pioneer Solution emerged with a vision to provide high quality and cost effective outsourcing solutions that bring advantageous and successful results for it's clients in this challenging economical environment. Growth in business is what you desire and we spare no efforts to help you get that. We believe that BPO is not just about “outsourcing”

Rather, it is an ongoing process that has covered miles today, including everything that may mean good for your business from sustaining existing business, diving in new business and eventually maintaining the overall growth as well. Aided by world-class infrastructure, business competencies, domain knowledge & expertise and a dedicated group of highly skilled and trained professionals, we are able to provide the best quality outsourcing services to our clients.

Since our inception, we have demonstrated the impact of outsourcing on the profitability of our clients. We have successfully migrated and delivered core, non-core and critical functions for our clients via skilled resources.

Our Vision

We envision to be evolved as an competent organization which is driven by its core values to establish a global presence.

Our Mission

Strive to deliver excellent service and superior value to our clients, employees and society

Core Values

  • Diversity
  • Equality and fairness
  • Integrity and transparency
  • Pursuit of excellence

  • Best Talent pool
  • Teamwork spirit
  • Beyond business

Infrastructure & Security

We Plan


  • Threat & Risk Management
  • Security Architecture
  • Security Policies
  • Security Tools

We Deploy


  • Multiple levels of Network Security
  • Information exchange on a need-to-know basis
  • Security Policies Deployment
  • Security Tools
  • Employee NDA’s strictly enforceable according to the laws of land

Internet Redundancy


  • Marine Optic Fiber Cable – Trans-Atlantic and Trans-Pacific
  • Different ISP carriers each with 99.9% uptime Service Level Agreement

Enterprise Access System for Employee Login


  • Secure Smart Card, Secure Premises Login
  • Network and Windows Login, PC Locking
  • Secure Remote Access (VNC)
  • Employee sign Confidentiality & Non-Disclosure Agreements

Power Redundancy


  • Power Failover
  • UPS
  • Power Generators

We Manage


  • Proactive Monitoring
  • Security Team
  • Penetration testing

Work Station Security


  • Wide security management with administrative auditing, reporting and monitoring facilities that secure data at every stage.
  • No hardware resources are available on the network
  • Workstations are secured individually by Anti-virus Protection and Back-up Drive Manager.

Work Culture

Fast
The Pioneer Solution believes in speedy actions in whatever we do.
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Friendly
The Pioneer Solution has open culture and is people oriented company.
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Flexible
The Pioneer Solution believes in the spirit of innovation and agility to respond to changing environment
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Focused
The organization remains strongly focused on its business objectives and strategies.
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TOP

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine.

I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.

When, while the lovely valley teems with vapour around me, and the meridian sun strikes the upper surface of the impenetrable foliage of my trees, and but a few stray gleams steal into the inner sanctuary, I throw myself down among the tall grass by the trickling stream; and, as I lie close to the earth, a thousand unknown plants are noticed by me: when I hear the buzz of the little world among the stalks, and grow familiar with the countless indescribable forms of the insects and flies, then I feel the presence of the Almighty, who formed us in his own image.

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